Banquet Manager (ผู้จัดการจัดเลี้ยง)

Oakwood Hotel & Residence Sri Racha

Manage and oversee all banquet operations to ensure smooth and efficient service
Plan, organize, and coordinate banquet events, meetings, conferences, and special functions
Ensure all event setups meet company standards and guest requirements
Supervise banquet staff and provide training to maintain service quality
Coordinate with Kitchen, Sales, Front Office, and other departments regarding event arrangements
Monitor staffing schedules, manpower, and operational costs
Handle guest inquiries, requests, and complaints professionally and efficiently
Ensure cleanliness, safety, and hygiene standards are maintained in banquet areas
Monitor inventory and banquet equipment to ensure proper usage and maintenance
Prepare operational reports and support management in achieving departmental goals
Ensure high levels of guest satisfaction and service excellence at all times
Support revenue growth through effective banquet operation management and upselling opportunities