Guest Service Agent (GSA)
การศึกษา
ปริญญาตรี
ประเภทงาน
เต็มเวลา
จำนวนรับ
1 อัตรา
เพศ
ไม่จำกัด
รายละเอียดงาน
- Manage guest check-in and check-out smoothly and
efficiently.
- Assist guests with inquiries, requests, and
concerns, and provide appropriate solutions.
- Coordinate with internal departments and
external service providers to ensure seamless
guest service.
- Provide information and recommendations on hotel
facilities, services, and local attractions.
- Maintain required guest records and reports.
- Participate in training and other hotel
activities as assigned.
efficiently.
- Assist guests with inquiries, requests, and
concerns, and provide appropriate solutions.
- Coordinate with internal departments and
external service providers to ensure seamless
guest service.
- Provide information and recommendations on hotel
facilities, services, and local attractions.
- Maintain required guest records and reports.
- Participate in training and other hotel
activities as assigned.
คุณสมบัติผู้สมัคร
- Bachelor?s degree in Hotel Management,
Hospitality, Tourism, or a related field.
- 1?3 years of hotel, hospitality, or customer
service experience is preferred.
- Fresh graduates with relevant hotel internship
experience are welcome.
- Good command of English, both spoken and
written.
- Strong communication, interpersonal, and
problem-solving skills.
Service-minded, proactive, adaptable, and able to work under pressure.
Basic computer skills; PMS experience is an advantage.
Willing to work shifts, weekends, and public holidays.
Hospitality, Tourism, or a related field.
- 1?3 years of hotel, hospitality, or customer
service experience is preferred.
- Fresh graduates with relevant hotel internship
experience are welcome.
- Good command of English, both spoken and
written.
- Strong communication, interpersonal, and
problem-solving skills.
Service-minded, proactive, adaptable, and able to work under pressure.
Basic computer skills; PMS experience is an advantage.
Willing to work shifts, weekends, and public holidays.
สวัสดิการ
- Service Charge
- Meal Allowance
- Night Shift Allowance
- Group Health & Life Insurance
- Provident Fund
- Annual Bonus & salary adjustment
- Annual Leave and other statutory leaves
- Employee Discounts & Special Privileges
- Training and Career Development Opportunities
- Other benefits in accordance with the hotel?s
policies
- Meal Allowance
- Night Shift Allowance
- Group Health & Life Insurance
- Provident Fund
- Annual Bonus & salary adjustment
- Annual Leave and other statutory leaves
- Employee Discounts & Special Privileges
- Training and Career Development Opportunities
- Other benefits in accordance with the hotel?s
policies
Email
kanda@scasset.com
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