Japanese Customer Service Executive

Qualifications:
- Female (รับพิจารณาคนไทยที่พูดและเขียนภาษาญี่ปุ่นในระดับ N3 ได้เป็นอย่างน้อย)
- High level of written and spoken English and Japanese.
- Previous experience in similar position within a hotel or other customer service based position.
- Hotel school graduates and / or experience in a similar position.
- Outgoing personality who fosters customer relation
- Computer literate.
- Experience in working in a multicultural team.
- Flexible working hours, hands on, patient, people- s person and highly service oriented
- Outgoing and social personality
- Strong desire to provide memorable guest experiences by exceeding expectations
- Speak another language can be an added advantage.
We look forward to receiving your application on e-mail.
Excellent salary and benefits for the right candidate.
For more information please visit our website.

We are currently looking for an experienced Japanese Guest Relations officer, who is dedicated towards their work, focused and has a strong understanding of the hospitality industry with the nature of Japanese lifestyle. The person will need to be able to adapt to lifestyle multinational staff and be flexible in their approach. work includes:
- Facilitating the arrival of guests to the hotel and their check-in.
- Maintaining accurate guest information in the hotel operating system
- Arranging and attending guest activities and fulfilling the guest special requests.
- Attending and solving any guest issues or complaints
- Actively seeking out guest feedback and anticipating guest needs.

- Service Charge
- Uniform and laundry
- Meal Allowance
- Other according to employment laws
Please direct contact to Human Resources Department.