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รายละเอียดตำแหน่ง
Last Updated : 28.05.2022 | Viewers 5,209
| Salary : เงินเดือน |
N/A (THB) |
|
Types of employees : ประเภทงาน |
Full-time เต็มเวลา |
|
Area : ปฎิบัติงานที่จังหวัด |
Bangkok
|
|
Education : การศึกษา |
Bachelor's Degree ปริญญาตรี |
|
Experience : ประสบการณ์การทำงาน |
0 Year (ปี) |
|
Gender : เพศ |
Female หญิง |
|
Age : อายุ |
Non-Specific ไม่จำกัดอายุ |
| Unit : จำนวนรับ |
2 อัตรา |
|
New Graduated : นักศึกษาจบใหม่ |
Yes รับพิจารณา |
|
Foreigner : ชาวต่างชาติ |
No ไม่รับพิจารณา |
|
Disabled : ผู้พิการ |
No ไม่รับพิจารณา |
|
Night shift : ตำแหน่งงานกะดึก |
No ไม่ใช่ |
Job Qualifications
ข้อกำหนด
- Male/Female, Thai nationality only.
- Education: University Graduate.
- Experience: At least 1 year working experience in hotel.
- Language: Oral and written fluency in English
- Skill: Computer knowledge, Opera system.
- Neat appearance, Good Health.
- Ability to work long hours.
- Customer oriented.
- Pleasant and cheerful attitude
- Enthusiasm.
- Flexibility.
- Initiative.
- Education: University Graduate.
- Experience: At least 1 year working experience in hotel.
- Language: Oral and written fluency in English
- Skill: Computer knowledge, Opera system.
- Neat appearance, Good Health.
- Ability to work long hours.
- Customer oriented.
- Pleasant and cheerful attitude
- Enthusiasm.
- Flexibility.
- Initiative.
Job Details
รายละเอียดงาน
- To maintain an atmosphere of tranquility at the Front Desk
- To attend to all guests who approach the Front Desk, immediately, cordially and with a smile.
- To attend to hotel guests in the SOP of registering, esquires, key handling, messages, faxes, parcel and all related matters.
- To take every opportunity to promote rooms and their facilities by using the knowledge of room configuration when dealing with room related guest inquiries or reservation request.
- To display an excellent knowledge of the special services and the benefits offered by our property members, - Long Staying Guests- .
- To file - Pre-registration Cards- in alphabetical order based on each guest- s last name for the next day- s arrival.
- To escort First Time Guest to the room and offer a brief upbeat introduction of hotel facilities and room facilities.
- To offer the room changes in an efficient and smooth manner.
- To post all guest charges and payments using their own personal access code on the computer in an efficient and accurate manner.
- To answer the telephone promptly and clearly, ensuring a courteous and friendly manner by using SOP and using guest- s name.
- To keep the daily Log Book up to date.
- To arrange guest bills into respective pockets and verify recurrences.
- To handle foreign exchange in a smooth, efficient, upbeat and friendly manner ensuring that a receipt is given.
- To check the correctness of all financial transactions made during their shifts and accurately in full fill all pertinent documents.
- To prepare and balance a cash report and remittance envelops to the Accounting Department at the end of the shift.
- To politely take wake-up call requests and clearly record into the - Wake up Call Record- .
- To register the promptly ensuring that they are provided with all the necessary information.
- To attend to all guests who approach the Front Desk, immediately, cordially and with a smile.
- To attend to hotel guests in the SOP of registering, esquires, key handling, messages, faxes, parcel and all related matters.
- To take every opportunity to promote rooms and their facilities by using the knowledge of room configuration when dealing with room related guest inquiries or reservation request.
- To display an excellent knowledge of the special services and the benefits offered by our property members, - Long Staying Guests- .
- To file - Pre-registration Cards- in alphabetical order based on each guest- s last name for the next day- s arrival.
- To escort First Time Guest to the room and offer a brief upbeat introduction of hotel facilities and room facilities.
- To offer the room changes in an efficient and smooth manner.
- To post all guest charges and payments using their own personal access code on the computer in an efficient and accurate manner.
- To answer the telephone promptly and clearly, ensuring a courteous and friendly manner by using SOP and using guest- s name.
- To keep the daily Log Book up to date.
- To arrange guest bills into respective pockets and verify recurrences.
- To handle foreign exchange in a smooth, efficient, upbeat and friendly manner ensuring that a receipt is given.
- To check the correctness of all financial transactions made during their shifts and accurately in full fill all pertinent documents.
- To prepare and balance a cash report and remittance envelops to the Accounting Department at the end of the shift.
- To politely take wake-up call requests and clearly record into the - Wake up Call Record- .
- To register the promptly ensuring that they are provided with all the necessary information.
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