Learning & Development Manager (Training)

รายละเอียดงาน

- Liaise with all Department Heads to identify staff learning and development needs, and support the implementation of the property Training Plan to meet these needs - Inspect, analyze and identify the staff learning and development needs, especially from the operation departments such as Front Office, Food & Beverage Service, and Housekeeping and extended to gaming area in corporation with gaming trainers. Develop training plans to achieve the service excellence. - Implement the company P&P, SOP and task breakdown of all departments and set a plan to regularly audit in order to keep service quality maintained and exceed guest satisfaction. - Ensure the company?s brand standard is implemented and set a plan to regularly audit both internally and/or from externally - Work with DHR/MHR to create details annual training plan and budget - Administer the Learning & Development budget - In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives - Prepare and administer the learning and development calendar on a regular basis - Other as adhocs as assigned by director

คุณสมบัติผู้สมัคร

- Bachelor's Degree in Hospitality or relevant - 5 years in the managerial roles in training field - Hospitality/Service industry background - Communication skills and convincing skills - Good computer skills and other software program - Certifying in some course related to training and organization development would be a plus - Outstanding character and optimistic attitude - Be initiative and can-do attitude - Compassionate to learn and grow

สวัสดิการ

• 15 days annual leave

• Free meal

• Free accommodication

• Sport complex

• Medical clinic

• Career Development

• Employee discount