Guest Service Agent (GO! Hotel Bangkok Suvarnabhumi Airport)

- Bachelor's degree in Hospitality or related.
- 2 Years of prior experience in GSA, front office or customer service
- Basic computer skills and familiarity with hotel PMS systems (a plus)
- English proficiency (both written and verbal) is required.
- Friendly, reliable, and guest-focused attitude
- Able to work in shifts and flexible hours, including weekends and public holidays
- Work location: GO! Hotel สุวรรณภูมิ

- Front Desk Operations: Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records.
- Guest Support: Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services.
- Reservation Handling: Manage room bookings, cancellations, and modifications using the hotel?s reservation system, ensuring accuracy and efficiency.
- Coordination: Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly.
- Cash and Report Handling: Perform daily cash handling, billing, and end-of-shift reports according to hotel procedures.

- กองทุนสำรองเลี้ยงชีพ
- ค่ารักษาพยาบาลผู้ป่วยนอก (OPD)
- ค่ารักษาพยาบาลผู้ป่วยใน (IPD) & Group Insurance
- ตรวจสุขภาพประจำปี
- ยูนิฟอร์ม
- โบนัสตามผลประกอบการและผลการปฏบัติงาน