Host - Front Office (Arabic Speaking)

- Provides excellent service to customers as appropriate.
- Handles all guest complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
- Personally, and frequently verifies that guests are receiving the best possible service during check-in and check-out.
- Ensures that guest history records are accurately maintained.