Restaurant Manager (ผู้จัดการห้องอาหาร)

รายละเอียดงาน

Role Snapshot: We are seeking a systems-minded Restaurant Manager who can set up a scalable floor service system, lead daily staff training, and consistently elevate service standards to maintain KVB's position as the leading restaurant in Laos. Core Responsibilities & Accountability: ?? ?Scalable Floor Systems: Establish, document, and enforce daily service SOPs, opening/closing checklists, and floor flow strategies that ensure consistent quality across all shifts. ?? ?Continuous Staff Training: Lead daily pre-shift briefings and structured weekly training sessions covering service steps, upselling, etiquette, and product knowledge. ?? ?All-Day Shift Ownership: Maintain high floor visibility across key daily shifts?from high-touch breakfast service and rapid business lunch turnover to upscale evening steakhouse dining. ?? ?Service Quality & Audit: Track guest feedback, conduct floor audits, and continuously optimize service delivery to exceed international guest expectations.

คุณสมบัติผู้สมัคร

Pressure & Problem-Solving Context: ?? ?Managing 3 distinct peak shifts daily while maintaining high consistency and rapid turnover during PPW business lunch hours. ?? ?Direct accountability for service excellence in a close-knit, high-standard environment. Requirements: ?? ?Proven experience as a Restaurant Manager setting up service systems and training protocols in top-tier restaurants, boutique hotels, or high-volume steakhouses. ?? ?Strong passion for coaching, developing staff, and building disciplined operational habits. ?? ?Language Skills: Excellent English and Thai (spoken/written) to interact with international guests and coach local teams. ?? ?Sommelier Option (+10,000 THB/mo): Formal wine credentials or deep wine knowledge to lead steak pairings and wine sales qualifies for the additional allowance.

สวัสดิการ

• Job Title: Restaurant Manager ? Systems & Service Excellence (KVB)

• Location: Vientiane, Laos (Relocation Provided)

• Target Compensation: 45,000 ? 58,000 THB / month (Inclusive of Housing Allowance)

• Sommelier Incentive: Additional +10,000 THB / month for certified wine expertise

• Terms: 3-month probation period. Full Lao Business Visa & Work Permit covered upon passing probation.