Guest Service Executive - Grande Centre Point Voyage Pattaya

รายละเอียดงาน

- Ensure smooth operations during guest check-in and check-out processes - Provide assistance, support, and problem resolution for guests - Coordinate with internal departments, cross-functional teams, and external service providers to support guest services - Offer information and assistance to guests regarding hotel facilities and local attractions - Record and prepare necessary reports for management and related departments - Attend meetings and training sessions as assigned by the company - Perform other tasks as assigned

คุณสมบัติผู้สมัคร

- Bachelor's degree or higher in Tourism and Hospitality Management, English, or related fields - New graduates are welcome - At least 3 years experience for senior level - Good English communication skills - Ability to communicate in Chinese, Japanese, Korean, or Arabic is a plus - Good understanding of hospitality and service industry - Presentable appearance with a service-minded attitude - Strong team player - Excellent interpersonal skills - Able to handle problems and unexpected situations efficiently - Energetic and enthusiastic - Creative and proactive - Proficient in basic computer programs

สวัสดิการ

• 5-day work week

• Training & Development opportunity

• Vacation and Public Holiday

• Social Security

• Group Insurance (IPD)

• OPD

• Dental Allowance

• Provident Fund

• Uniform

• Meal Allowance + Coupon